Noticed something today as we were streaming from inside one Starbucks. They had the music going and the staff was on top of things. Contrast that with the other morning: a staff that was way too cheery, almost to the point of faking it, and no music playing. Now I’m not a Starbucks fan like the rest of the group. I just hang out while they get their fix. But having no music kills the experience. Little things make a big difference.Tags: Starbucks
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